Help Center

CRYPTY got its name from combining the words "crypto" and "tee," and CRYPTY was born. CRYPTY is an online clothing retailer featuring original bitcoin and altcoin designs. We help crypto enthusiasts spread the word and encourage adoption by producing crypto apparel they are proud to wear. We are focused on making high-quality products that enable you to look and feel your best. Elevate your look, elevate your status.

I made a mistake with my order, how do I change it?

Fulfillment is an automated process, so if you would like to change your order please let us know immediately at support@cryptyshop.com. There is approximately a 12 hour window which order can be edited prior to production and fulfillment.

I need to cancel my order.

To cancel an order, you must let us know within 12 hours of when your order was placed. We will do our best to cancel any orders after this period but once production begins we can no longer cancel the order. 

I need to make a return/exchange.

If you would like to return your item for another, you must notify us at support@cryptyshop.com within 14 days of when your order was received. Items must be unused, undamaged, and accompanied by proof of purchase. Please check out our returns and exchange policy.

I need a refund.

Typically we only accept returns for exchanging another item in its place. We want to make sure you are happy with our products. If you receive an item that is damaged or defective, please let us know and we will be happy to get you a replacement.

Shipping destinations

• We ship internationally and locally within the USA.
• We do not ship to Cuba, Iran, Crimea, Syria, and North Korea.
• There are some products that do not ship to Belarus, Burundi, Central African Republic, Libya, Somalia, Sudan, and Zimbabwe.
• Canvases and framed posters do not ship to Australia.

Fulfillment

Fulfillment takes around 2–7 business days for apparel products and around 2–5 business days for non-apparel products. Most of our orders are shipped within 5 business days of order placement. Many times orders are shipped within 3 business days or fewer.

Shipping times

• Overnight (USA only): Next day delivery in the US
• Express: 1-3 business days in the US, Canada, and internationally
• Standard: 3-4 business days in the US, 6-10 days in Canada, 5-20 days internationally.
• If you are within the USA, you should expect about 7 days to receive your order but if you need your shirts for a special occasion we suggest allowing at least two weeks in case there are any delays.
• Orders shipped from our Europe location to a European destination can take between 5-10 business days after fulfillment. For orders shipped from our Europe location to non-EU regions, it can be between 10-20 business days.
• International orders will most likely ship out with the economy (5-10 days) or no rush (10-20 business days) method.
• Shipping time might vary depending on location, shipment method and other factors.